During the Bishkek campaign, the call centre became a steady point of contact for people facing real-life pressures—family issues, fear, uncertainty, and spiritual questions. Pastor Aleksandr Kim described how many callers reached out because they were searching for practical help and hope, and the counsellors could respond with prayer, conversation, and next steps for follow-up. He also noted that while there were some threats and unsettling calls, most responses were sincere and open.